Frequently Asked Questions
How long have you been in operation?The company was set up in 1997
How many staff do you employ?Usually we have around twenty team members
How many staff are provided for a cleaning appointment?A team of two will work together.
Occasionally on a large project a bigger team will be supplied.
How are your staff trained?Rigorous in-house training is provided by two elected personnel and continues throughout the employment of each team.
Training for NVQ Housekeeping is available and funded by the company for any member wishing to take this qualification.
How do you vet your team?Our procedures include:
Two references obtained from previous employers, each with a written and a verbal reference.
Will I get the same team?We strive to ensure you have the same team each visit.
Are you insured?We have full public and employers’ liability cover.
What happens if I need the house cleaned while I am at work?We hold keys and alarm instructions for the majority of our clients. A strict procedure for both the handling and storage of keys and alarm instructions is followed.
Les Femmes de Menage is a domestic cleaning company, Kent and East Sussex, serving Sevenoaks, Hildenborough, East Peckham, Paddock Wood, Tonbridge, Edenbridge, Lingfield, East Grinstead, Forest Row, Hartfield, Tunbridge Wells, Frant, Crowborough, Rotherfield, Mayfield, Maresfield, Newick, Uckfield, Heathfield, Wadhurst, Ticehurst, Lamberhurst and surrounding villages
Services include house cleaning, end of tenancy cleans, spring cleans, flat cleans and household management across Kent and East Sussex